Version dated 01/01/2026

In this privacy policy, we, Khanittha Costa Thai Solution Massage (hereinafter Khanittha Costa Thai Solution Massage, we or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; if applicable, other data protection declarations [or general terms and conditions, terms of participation and similar documents] regulate specific matters. Personal data is understood to mean all information relating to an identified or identifiable person.

If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.

This privacy policy is designed to meet the requirements of the EU General Data Protection Regulation («GDPR»), the Swiss Federal Act on Data Protection («FADP») and the revised Swiss Federal Act on Data Protection («revFADP»). Whether and to what extent these laws are applicable depends, however, on the individual case.

1. Controller / Data Protection Officer / Representative

Khanittha Costa Thai Solution Massage (Hauentalstrasse 163, 8200 Schaffhausen is responsible for the data processing that we describe here. If you have any data protection concerns, you can send them to the following contact address: Khanittha Costa Thai Solution Massage, Hauentalstrasse 163, 8200 Schaffhausen, Telephone 078 404 53 02, info@khanittha-tsm.ch.

2. Collection and processing of personal data

We primarily process the personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved, or that we collect from users of our websites, apps and other applications.

To the extent permitted, we also take information from publicly accessible sources (data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, information about your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location data).

3. Purposes of data processing and legal bases

We primarily use the personal data we collect to conclude and process our contracts with our customers, in particular in the context of massages for our customers and the purchase of products and services from our suppliers, as well as to comply with our legal obligations in Switzerland and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this function.

In addition, we process personal data from you, to the extent permitted and as it seems appropriate to us, also for the following purposes, in which we (and sometimes also third parties) have a legitimate interest corresponding to the purpose:

• • Offer and further development of our offers, services and websites, apps and other platforms on which we are present;
  • Review and optimisation of procedures for needs analysis for the purpose of direct customer approach as well as collection of personal data from publicly accessible sources for the purpose of customer acquisition;
  • Advertising and marketing (including the organisation of events), provided that you have not objected to the use of your data (if we send you advertising as an existing customer, you can object to this at any time; we will then put you on a blocking list against further advertising mailings);
  • Market and opinion research, media monitoring;
  • Assertion of legal claims and defence in connection with legal disputes and official proceedings;
  • Prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analyses to combat fraud);
  • Guarantees of our operations, in particular IT, our websites, apps and other platforms;
  • Video surveillance to protect domiciliary rights and other measures for IT, building and system security and protection of our employees and other persons and values belonging to us or entrusted to us (such as access controls, visitor lists, network and mail scanners, telephone recordings);
  • Purchase and sale of business units, companies or parts of companies and other corporate transactions and the associated transfer of personal data as well as measures for business management and, as far as necessary, for compliance with legal and regulatory obligations as well as internal regulations of Khanittha Costa Thai Solution Massage.

If you have given us your consent to process your personal data for specific purposes (for example, when you register to receive an appointment), we will process your personal data within the scope of and based on this consent, unless we have another legal basis and we require one. Consent given can be revoked at any time, but this has no effect on data processing that has already taken place.

4. Cookies / Tracking and other technologies in connection with the use of our website

We typically use “cookies” and similar techniques on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. This allows us to recognise you when you return to this website, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your website visit (“session cookies”), cookies can also be used to store user settings and other information over a certain period of time (e.g. two years) (“permanent cookies”). However, you can set your browser so that it rejects cookies, only saves them for one session or otherwise deletes them prematurely. Most browsers are pre-set to accept cookies. We use permanent cookies to save user settings (e.g. language, autologin). If you block cookies, certain functionalities (such as login) may no longer work.

By using our websites and consenting to receive newsletters and other marketing emails, you consent to the use of these technologies. If you do not want this, you must set your browser or email program accordingly.

We may use Google Analytics or similar services on our websites. This is a service provided by third parties who may be located in any country on earth (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as a data processor (both «Google»), www.google.com), with which we can measure and evaluate the use of the website (not personal). Permanent cookies are also used for this purpose, which the service provider sets. We have configured the service in such a way that the IP addresses of visitors from Google in Europe are shortened before being forwarded to the USA and can therefore not be traced back. We have switched off the «data forwarding» and «signals» settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google may use this data to draw conclusions about the identity of visitors, create personal profiles and link this data with the Google accounts of these people. If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider then takes place under the responsibility of the service provider in accordance with its data protection regulations. The service provider only informs us how our respective website is used (no information about you personally).

We also use so-called plug-ins from social networks such as Facebook, Twitter, Youtube, Pinterest or Instagram on our websites. This is always visible to you (typically via corresponding symbols). We have configured these elements so that they are deactivated by default. If you activate them (by clicking on them), the operators of the respective social networks can register that you are on our website and where and can use this information for their purposes. The processing of your personal data then takes place under the responsibility of this operator in accordance with its data protection regulations. We do not receive any information about you from them.

5. Duration of storage of personal data

We process and store your personal data for as long as it is necessary for the fulfilment of our contractual and legal obligations or otherwise for the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) as well as beyond that in accordance with the statutory retention and documentation obligations. It is possible that personal data may be stored for the period in which claims can be asserted against our company and to the extent that we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidentiary and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymised as a matter of principle and as far as possible. Shorter retention periods of twelve months or less generally apply to operational data (e.g. system logs, logs).

6. Data security

We take appropriate technical and organisational security precautions to protect your personal data from unauthorised access and misuse, such as the issuing of instructions, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions.

7. Obligation to provide personal data

In the context of our business relationship, you must provide the personal data that is required for the establishment and implementation of a business relationship and the fulfilment of the associated contractual obligations (you generally do not have a legal obligation to provide us with data). Without this data, we will generally not be able to conclude or process a contract with you (or the entity or person you represent). The website cannot be used if certain information to ensure data traffic (such as IP address) is not disclosed.

8. Profiling [and automated decision-making]

We process your personal data partly automatically with the aim of evaluating certain personal aspects (profiling). In particular, we use profiling to provide you with targeted information and advice about products. We use evaluation tools that enable us to communicate and advertise in line with your needs, including market and opinion research.

[We generally do not use fully automated decision-making (such as that regulated in Art. 22 GDPR) to establish and implement the business relationship and also otherwise. Should we use such procedures in individual cases, we will inform you of this separately, provided that this is required by law and inform you about the associated rights.]

9. Rights of the data subject

Within the framework of the data protection law applicable to you and to the extent provided therein (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restriction of data processing and otherwise the right to object to our data processing, in particular that for the purposes of direct marketing, profiling operated for direct advertising and other legitimate interests in the processing as well as to the release of certain personal data for the purpose of transfer to another location (so-called data portability). Please note, however, that we reserve the right to assert the restrictions provided for by law, for example if we are obliged to store or process certain data, have an overriding interest in doing so (to the extent that we are allowed to invoke this) or require it for the assertion of claims. If costs are incurred for you, we will inform you in advance. We have already informed you about the possibility of withdrawing your consent in section 3. Please note that the exercise of these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or cost consequences. We will inform you in advance in this case, unless this is already contractually regulated.

The exercise of such rights generally requires that you clearly prove your identity (e.g. by means of a copy of your identity card, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact us at the address given in section 1.

Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner.

10. Changes

We can adapt this privacy policy at any time without prior notice. The current version published on our website applies. If the privacy policy is part of an agreement with you, we will inform you of the change by email or in another suitable way in the event of an update.